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TRIP SUPPORT EXCELLENCE

At UCIG ENERGY, we’re dedicated to redefining travel experiences through meticulous trip support services that prioritize punctuality and client satisfaction. We provide services for an extensive array, from scheduled flights and spontaneous charters to military operations, elite VVIP transportation and time-critical medevac missions.

FLIGHT OPERATIONS
CREW SUPPORT
GROUND & AIR OPERATIONS
TAX SERVICES

Comprehensive Service Spectrum

Embark on a journey tailored to your needs, whether it’s a scheduled flight, spontaneous charter, or critical medevac mission. Our extensive array of services covers diverse sectors, including:

 

01 Handling

Passenger Handling:
UCIG ensures a seamless experience for passengers from the moment they arrive until they board their flight. Our team manages everything from check-in and boarding to lounge access, prioritizing comfort, efficiency, and discretion at every step. Whether for VIPs or regular passengers, our handling services are designed to exceed expectations.
Cargo Handling:
With UCIG, cargo is handled with the utmost care and precision. We offer comprehensive cargo handling services, including loading and unloading, storage, and transportation, ensuring that all goods are treated according to the highest industry standards. Our expertise in managing sensitive and valuable cargo guarantees peace of mind for our clients.
Ramp Supervision:
Our ramp supervision services provide clients with the assurance that all ground operations are conducted safely and efficiently. From coordinating aircraft movements to overseeing fueling and ground handling, UCIG's experienced team ensures that every aspect of ramp operations is executed flawlessly, minimizing turnaround times and enhancing safety.

 02 Permits

Overflight Permits:
Navigating international airspace requires timely and accurate overflight permits. UCIG handles the complexities of obtaining these permits, ensuring that your flight plans are approved swiftly and without delay. We manage all the paperwork and liaise with relevant authorities, so you can focus on your journey.
Landing Permits:
Securing landing permits is a critical part of any flight operation. UCIG provides a streamlined service to obtain landing permits for any destination, ensuring compliance with all local regulations. Our established relationships with global aviation authorities allow us to expedite the process, reducing the administrative burden on your team.
Prior Permission Requests (PPR):
UCIG simplifies the process of securing Prior Permission Requests (PPR), coordinating with airport authorities to ensure that your aircraft can operate at any location, even those with restricted access. Our proactive approach guarantees that all necessary permissions are in place well before your scheduled operation.

03 Crew Support

Transport
Reliable and efficient crew transport is essential for the smooth operation of any flight. UCIG arranges ground transportation for crew members, ensuring timely transfers between the airport, hotels, and other necessary locations. We prioritize safety, comfort, and punctuality in every journey.
Accommodation
UCIG takes care of all crew accommodation arrangements, securing comfortable and convenient lodging tailored to your crew’s needs. Whether for short layovers or extended stays, we ensure that your crew rests in facilities that offer the perfect balance of comfort and amenities, close to the airport and necessary services.
Immigration Services:
Navigating immigration procedures can be time-consuming and complex. UCIG provides comprehensive immigration services to ensure that your crew members clear customs and immigration quickly and efficiently. We handle all necessary documentation and formalities, allowing your crew to focus on their duties.
CIQ (Customs, Immigration, and Quarantine):
UCIG offers full support in managing Customs, Immigration, and Quarantine (CIQ) processes, ensuring that all procedures are completed smoothly. Our team is well-versed in the requirements of different jurisdictions, enabling us to provide accurate guidance and efficient service.
Visa
Securing visas for crew members can be a challenging task, especially when operating in multiple countries. UCIG assists with visa procurement, ensuring that all required visas are obtained in a timely manner, allowing your crew to enter and exit countries without any issues.

04 ATC Flight Planning

UCIG’s ATC Flight Planning services are designed to optimize your flight operations, ensuring safe, efficient, and compliant flight paths. Our team of experts works closely with Air Traffic Control to develop precise flight plans that account for airspace restrictions, weather conditions, and fuel efficiency. We provide real-time updates and support to keep your flight on track and within regulations.

05 Catering

Quality catering is essential for passenger satisfaction and crew comfort. UCIG partners with leading catering providers to offer a diverse menu of fresh, high-quality meals tailored to the preferences of your passengers and crew. From gourmet meals to special dietary requirements, we ensure that all catering services meet the highest standards of taste and presentation.

06 Air Navigation Charges (Nav Fees)

UCIG helps you manage Air Navigation Charges (Nav Fees) by providing transparent and accurate billing support. We ensure that all charges are correctly calculated and applied, offering guidance on how to minimize these costs where possible. Our team keeps track of global navigation fee structures and advises on the most cost-effective routes and strategies to optimize your operational budget.

150M

Petroleum Products Supplied Annually (USG)

250+

Trusted Partners

3000+

Airports Worldwide

45+

Products & Services

80K

Global Storage Capacity (m3)

130+

Countries UCIG ENERGY operates